OpenPro – Structured Implementation Process
OpenPro uses a structured implementation process. This process speeds system deployment and lowers your Return on Investment (ROI). Considering today’s business dynamics, companies simply cannot afford to spend years implementing technology solutions, even if they offer the promise of workflow improvements and bottom-line gains. For some businesses, a lengthy implementation offers enough time for competitors to overtake them, or at least threaten their market position. OpenPro give our customers free step by step implementation steps for a successful and fast install.
OpenPro has been able to configure, install and setup small companies in 1 day. Most customers agree that with the combination of quick SAAS setup and assist import we have the fastest implementations on the market today.
OpenPro – Rapid Deployment Implementations
Conversely, relatively rapid deployment/implementations, performed within a well-planned, structured framework, are more likely to succeed with easier migrations and integration, fewer production interruptions, less user stress, and faster return-on-investment (ROI).
OpenPro and its implementation system integrators are responding to a company’s need for a rapid, trouble-free implementation by devising innovative ways to work together along with the customer implementation team. OpenPro plays a key role in this partnership – if they realize that implementation means much more than simply getting the application up and running. OpenPros solution adds real value to a business when it is truly implemented, which means people in the company fully use the system’s capabilities to improve workflow productivity and reduce costs to strengthen customer service and gain measurable competitive advantages for the enterprise.
In addition, experience shows that a long, drawn-out implementation increases the risk of project failure, impacts system functionality and/or integration, and reduces both management’s commitment to the task and confidence in the project team. Especially in complex environments that involve multiple interdependent processes, the disruption caused by a long implementation may reduce productivity and compromise customer service and delivery performance.
OpenPro Eight Phase approach to successful Implementation>
Whether the implementation involves a stand-alone software solution or is part of a larger project, one methodology that has proven successful includes eight distinct phases. Each phase has defined deliverables that must have executive sponsor and steering committee buy-in before the next phase can begin. These eight phases of OpenPro ERP Implementation are;
1. OpenPro Scoping. This phase takes place immediately after the contractual agreement. The implementation team defines the scope and parameters of the project, establishes the metrics to measure progress, and sets up the communication and reporting process. Deliverables for this phase include a general outline of the implementation schedule and basic project milestones. An initial meeting engages all participants and builds enthusiasm, and concept education introduces the software’s capabilities and expected benefits (the Kick-Off Meeting). Customer completes our business operation analysis questionnaire.
2. OpenPro Analysis. In this crucial phase, the business environment and processes are examined and evaluated, and defined business and production goals are prioritized. Next, a definitive implementation timeline can be established. Deliverables for this phase include a formal vision statement of detailed objectives, and the implementation’s Technical and Social Design. Gathers customer existing policies, procedures and documentation. This process builds GAP-FIT from the customers requirements and list tasks required for implementation enhancements. Interviews management for additional information.
- The Technical Design. – details how the product and processes will be aligned to achieve the desired objectives.
- The Social Design – considers the “people issues:” how workers perform their jobs, and how the implementation may change business practices, workflow, and reporting relationships.
3. OpenPro Prototyping and Test Plan. The goal of this phase is to build, test, assess, and refine the initial prototype. In most cases, the team identifies a portion of the plant or a product line on which to build this first iteration, which – depending on the business goals – may or may not include all of the application’s functionality. When the prototype has been built, tested, and run, results are charted for performance and logic, and refinements are ongoing. The deliverable for this phase is a project notebook and prototype demonstrations for the executive sponsor, steering committee and key users. Additionally, the company’s core team receives a greater degree of training in the software’s architecture and technology, capabilities, maintenance, and usage. The test plan needs to be representative of how the company does business as a whole and should include any customization done to the system
4. Deployment. Once the prototype has been refined and accepted, it’s expanded and built to full production scale. This phase includes data gathering, process modeling, and adding the specified changes to the basic prototype. At this stage, supervisors and operators receive additional training regarding product performance and capabilities, and any business process changes that will affect them or their work groups.
5. Interface/Integration. Occurring simultaneously with deployment, all necessary interfaces are designed and integration issues are resolved to ensure the software works in concert with other systems. Key deliverables include handing all files, specifications, upload/download and maintenance procedures over to the company’s IS team, policy and procedure manuals and ensuring that effective knowledge transfer took place.
6. Parallel Testing. This phase involves complete simulation testing of the live system to validate its performance and the effectiveness of interfaces/integration. Its key deliverable is acceptance of test results. This step may even be bypassed depending on the system requirements.
7. Cutover. Before cutover actually occurs, a strategy is devised to execute timely and effective rollout. The rollout itself may either be phased or performed all at once; the choice depends on which approach will disrupt business and production the least.
8. Continuous Improvement. This is more of a philosophy than an actual phase. To ensure continuous improvement, a post-implementation audit should be performed after the system has been up and running for three to six months to test whether or not the anticipated ROI and business benefits are being realized. Comparing actual numbers with previously established benchmarks will reveal if the software tool does what it is intended to do – add value to the enterprise. This first audit should be performed by the implementation partner to give the business’s IT team a “snapshot” of the company’s post-implementation progress. After that, it is important to periodically review the system’s performance to ensure continuous improvement for maximum ROI.