Your company can now provide complete customer service by using OpenPro web-based CRM package.
This package is a mobile application, that includes Knowledge Base look-ups, Customer Service Management, Incident Reporting, Portable wireless connection and Paperless Workflow reporting.
CRM integrates with Distribution system’s for quick and easy automated quotes. Customer Relationship Management (CRM) package delivers comprehensive, out-of-the-box e-Business functionality that is uniquely tailored to specific business practices across a broad range of industries. Developed in close collaboration with customers and partners, OpenPro applications enable organizations to manage, coordinate, and synchronize all customer touch points, including the Web, call center, field, retail, and distribution channels.
- Our CRM features include:
- Sales Team and Customer Opportunity Management
- Lead Management to convert to customers
- Customizable Home Screen layouts
- Sales Analytics
- Reports and Dashboards
- Mobile capabilities and much more
OpenPro software application that can be customized to your exact needs. OpenPro CRM is powerful, yet simple and easy to use.
OpenPro CRM is perfect for a business that has many locations or branch offices. Sales reps with large territories have instant access to fresh customer data anytime.
This package includes Knowledge Base look-ups, Customer Service Management, Incident Reporting and Paperless Workflow reporting.
Scheduling in the monthly calendar can be done locally or anywhere you can get on the Internet.
Portable CRM Solutions: OpenPro software has announced Portable CRM, a family of products that brings the power and flexibility of OpenPro CRM to mobile professionals.
With Portable CRM products, mobile professionals can access the OpenPro Enterprise CRM application through a broad range of portable computing and wireless devices, enabling them to manage customer interactions, sales opportunities, and service and support incidents on the device of their choice.
Unlike competing solutions, OpenPro Portable CRM products do not require added software on the device. The products feature thin, browser-based clients that can be automatically deployed and updated from a standard URL.
They have similar interfaces and capabilities, allowing users to seamlessly transition between the OpenPro solution running on a corporate network and the user’s portable device of choice.
OpenPro has packaged the Portable CRM products into a single offering that customers can purchase as a bundle, allowing them to utilize all of the Portable CRM products for a single fee.
Products in the above categories have similar interfaces and capabilities and mirror the online OpenPro CRM solution that runs on a corporate network.
All available mobile products offer one-click access to personalized client lists and high-priority tasks.